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Meet the team - our practitioners



Phoenix practice practitioner, Joyce Chan

Joyce Chan

Certified Counsellor/Registered Play Therapist-Supervisor


Joyce is the Director of Phoenix Practice. She has a Bachelor (Hons) degree from Hong Kong Baptist University, and has a Masters of Counselling with Distinction from City University of Hong Kong. She is the Certified Counsellor of Hong Kong Professional Counselling Association (HKPCA), Registered Counsellor (Level 4) and Approved Supervisor of Australian Counselling Association (ACA), Registered Play Therapist-Supervisor (RPT-S) of Australasia Pacific Play Therapy Association (APPTA), Theraplay Level 1 practitioner of The Theraplay® Institute (US), and international member of Association for Play Therapy (APT/US).


Joyce's goal is to support individuals in enhancing their resiliency and internal resources to deal with life’s challenges. She has had experience working in the areas of depression, anxiety, behavioural and academic issues, social skills, relationships, self-harm, anger management, effective communication, self image, adjustments and family issues.


Joyce uses an integrative approach adopting Cognitive-Behavioral Therapy, Solution Focused Therapy, Narrative Therapy and Acceptance Commitment Therapy to counselling as an intervention to deal with individuals' concerns. She also has extensive training in using Play Therapy skills (from non-directive Child-Centered Play Therapy to directive Theraplay and Group Play Therapy) to work with young children with anxiety, ADHD, ASD, grief and loss, anger management and friendship issues.


Joyce has received training in Filial Play to enhance the relationship between parent and child. She has also conducted training, talks and workshops to schools and different organizations including a Stress Management Talk, a series of workshops on stress management, emotion regulation and effective communication with your own children, and workshop of storytelling for parents.


Joyce is fluent in English and Putonghua and a native Cantonese speaker. She has a good understanding of the diversity of both the Chinese and Western cultures. Joyce's cultural sensitivity helps her have a better perspective to understand the challenges faced by individuals from local and/or mixed cultural families.


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